What is Robotic Process Automation?
Robotic Process Automation (RPA) enables organizations to automate tasks as a human being was performing them in applications and systems. Robotic automation interacts with existing IT architecture without the need for complex system integration. RPA can be used to automate back-office workflow, infrastructure, and back-office process. These software bots can interact with an internal application, site, user portal, etc.
RPA is a software program that runs on an end user’s PC, laptop, or mobile device. It is a sequence of commands that are executed by Bots under some defined set of business rules. The main purpose of the process automation process of Robotics is to replace repetitive and annoying administrative tasks performed by humans with a virtual workforce. The RPA does not require code development, nor does it require direct access to application code or database. The process of automating business operations with the help of robots to reduce human intervention is called Robotic Process Automation (RPA).
- Robotics are entities that mimic human actions are called robots.
- A process is a sequence of steps that leads to meaningful activity. For example the tea making process or your favorite dish etc.
- Automation is any process that is done by a robot without human intervention
Types of RPA
All RPA tools can be categorized by the functionality they provide in these 3 dimensions:
- Programming options: The RPA bots need to be programmed and there are some ways to program bots that involve trade-offs between the complexity of the bots and the programming time.
- Cognitive capabilities: Scheduled bots need to have cognitive abilities to determine their actions based on data collected from other systems. The RPA tools provide a variety of cognitive resources
- Usage: The bots serve specific functions. Although most RPA tools can be used to build bots that serve all these functions, some tools are more optimized for attended or unassisted automation. While autonomous automation is background processes in batches, in the automation users served, for example, customer service representatives invoke bots such as invoking macros.
What Can RPA Do?
Since the RPA is software-based, it can be used to perform various tasks. This includes the maintenance of records, queries, calculations and transactions. In addition, any application commonly used by your company can be operated by RPA. For example, Citrix, .NET, HTML and Java are all technologies generally supported by RPA. Compatible systems include Mainframe, SAP, Oracle, Blackline and many more. Programmable automation means that the RPA can be configured to execute virtually any rule-based task.
Why Robotic Process Automation?
In a commercial organization, there are many repetitive tasks performed daily. All these redundant tasks that a human does regularly can be replaced by a robot that works with the RPA technology. Follow exactly the same steps defined by a human and conclude the task without any human intervention. In this way, the time it takes to do these repetitive tasks by a user can be used to do some other important work.
For example, at the entry level of the data, the data entry clerk visits the same source all the days and get the data there and fill in, say, in an Excel spreadsheet. This process has a set of defined steps, such as visiting the site, extracting the data from there and including it in a spreadsheet. But if a robot can be trained to do this by just giving it some simple commands, why not, right? The robot follows these commands and concludes the work more quickly and accurately. This is just one of the millions of tasks that the … RPA can do. Most organizations use RPA for end-to-end automation for daily business operations.
Benefits of RPA
Robotic process automation technology can help organizations in their digital transformation days:
- Allow for better customer service
- Ensure that business processes and operations comply with regulations and standards
- Allow processes to be completed
- Provide greater efficiency by digitizing and auditing process data
- Allowing employees to be more productive.